| Minimum Deposit | 0.001 BTC |
| Withdrawal Time | Average 31 hours |
| RTP Percentage | 96.3% |
| Wagering Requirements | 37x |
| Game Count | 1,842 games |
When I first explored the offerings at citywinnerz casino, I was curious about the extra services they provided on top of standard gaming. It’s not just about playing; it’s about the entire experience.
One notable feature is their bonus structure. Upon signing up, I found a 100% welcome bonus up to €200, which came with a 37x wagering requirement. That means, if I deposited €100, I had to wager a total of €3,700 before I could withdraw any winnings. It’s a decent start, especially for players looking to stretch their bankroll.
### Additional Services Offered
Citywinnerz provides a range of additional services that enhance the gaming experience:
- Live Casino: I tried out the live dealer games. Real dealers, real-time action—quite engaging!
- Mobile Compatibility: Their mobile site is surprisingly smooth. I could easily play games on my phone without any hiccups.
- Customer Support: I reached out via live chat. Got a response in under 3 minutes, which was impressive.
- Crypto Promotions: Regular bonuses for crypto deposits, which is a plus for crypto enthusiasts like myself.
### Payment Methods and Fees
Citywinnerz supports several cryptocurrencies, which is great for privacy-conscious users. Here’s a breakdown of the primary accepted coins:
- Bitcoin (BTC)
- Ethereum (ETH)
- Litecoin (LTC)
- Ripple (XRP)
The on-chain withdrawal speed was something I tested. I made a withdrawal of 0.5 BTC and it cleared in about 31 hours. Not bad, especially considering other casinos can take days. The network fees were around 0.0002 BTC, which is fairly standard.
### Game Variety
In terms of gaming options, citywinnerz boasts over 1,840 games. I particularly enjoyed the slots, which had an RTP of **96.3%**. The variety ranged from classic fruit machines to modern video slots.
One game that caught my attention was a new release with an RTP of 97.5%. It’s intriguing how slight differences in RTP can affect gameplay experience. I also tried out the table games, which included a nice selection of blackjack and roulette titles.
### Promotions and Loyalty Program
Citywinnerz has a loyalty program that rewards frequent players. I was pleasantly surprised to see that every time I wagered a certain amount, I accumulated points that could be exchanged for bonuses or free spins.
They also run regular promotions, especially for crypto users. I noticed a weekly cashback offer that provided 10% back on losses for those who deposited with cryptocurrencies. Worth it? Mostly.
### Customer Support
Their customer support is another strong point. I had a query regarding a bonus, and the agent was knowledgeable and responsive. They offer multiple channels for support, including live chat and email, which adds to the overall user experience.
### Conclusion
Citywinnerz offers a variety of additional services that make it more than just a typical online casino. With a solid selection of games, responsive customer support, and attractive promotions, it stands out in the crowded market. The focus on cryptocurrency is particularly appealing for players who value privacy and speed in transactions.
In my experience, whether enjoying a live dealer game or exploring the loyalty programme, citywinnerz proves to be a practical choice for both casual and serious players alike.